Questions
Do you take a commission on my sales?
No. Never. You pay for the listing and keep every baht you earn. We take nothing per sale.
Can I pay to appear higher in search?
No. Ranking is on merit, and that is a public commitment on our verification page. Where a placement is ever paid for, it is labelled as paid.
What if I only have one shop?
That is fine — your shop is your first location, created automatically with your business. Extra locations only matter if you add more.
How do customers find my deals?
They browse or search the directory, collect your coupon or flash sale on the web or in the app, then show the code in store. Your staff scan it in the FFThai app.
Who can leave me a review?
Only someone who redeemed one of your deals or checked in at your location by GPS. You can reply publicly to any review. No one can buy, post or delete reviews — including us.
What happens when the pre-launch window closes?
Prices go up for new businesses. Anyone who joined on the Founding offer keeps the full term they paid for, and keeps the badge permanently. The Free plan stops being offered to new businesses; anyone already on it keeps their full term.
Can I upgrade from Free to Founding later?
Yes — but the Founding offer and its badge are only available while the pre-launch window is open.
Do you speak Thai?
Yes. The business portal is in English, Thai and Japanese, and your listing is shown to customers in all seven site languages.